Modernizing EMS on the Central Coast - Emergency Medical Dispatch (EMD)

What happens after you call 9-1-1 matters.
📞 Emergency Medical Dispatch (EMD) helps determine how serious a medical emergency is and matches the response to the patient’s needs.
Why does that matter to you? It helps get the right resources to serious emergencies while keeping ambulances and first responders available for other 9-1-1 calls.
A 2025 independent assessment found that 80.5% of medical calls were being treated as emergency responses, yet only 9.6% of those patients were ultimately transported with lights and sirens. The assessment concluded this creates unnecessary risk and recommended implementing a modern EMD system.
💰 Today, local cities pay for County dispatch services, while the ambulance provider does not directly contribute to those dispatch costs.
The Partnership Plan: Modernize EMD and fund the upgraded dispatch system.
Learn more at CentralCoastEMS.org
